I had one camera using batteries faster than normal. I called and talked to a rep, he gave me a return label and they quickly informed me of the issue. No cost to me and outstanding communication. Customer service is a high priority to these guys and it shows. Thanks again team Ridgetec!

I have been using Ridgetec cameras for about a year and a half now. When I’ve had an issue with, or a question about any of my cameras, my recently downloaded Ridgetec mobile app,or the portal, I’ve always had an answer within the next business day. I even called them when I had a question that required a lengthy answer or a discussion.

They have always been polite and respectful! Definitely A++++ customer service!!

I purchased the Omni directional antenna went from 25% to 90% signal strength on my spypoint flex worth every penny, don’t waste your money on Chinese junk !!!!

Love the customer support, it’s #1 with this company…..the lookout is a work horse of a cam, haven’t had any issues. Thanks for all you do to support your product

Great customer service !!